Google search appliance ERROR: Problem decrypting downloaded file






















However this isn't always the case. In my situation the server list had many groups and servers where inheritance was turned off. Interesting one here.

I've got a google search appliance that no one has used for ages yes, everyone knows it's end of life but they want it up and I've no way of resetting it to factory defaults or. To disable the serve-time server certificate check, uncheck the checkbox. Note: The search appliance does not accept a self-signed certificate from a OneBox external provider. You can allow users to get all documents protected by certificates as non-secure search results by marking them as public. Unless forced to use secure connections when serving, the search appliance uses the same protocol specified during crawl that a user uses to submit a search.

If you have installed a certificate and see certificate warnings or are unable to serve access-controlled documents, the following certificate issues can occur:. Help Center. Task Description Obtain a certificate. A certificate from a certificate authority.

Departmental or section name. Optional, but some certificate granting groups require this field as a way to differentiate between multiple certificates for a domain. If you want this URL pattern recrawled immediately, click Recrawl this pattern. This submits an immediate recrawl request to the search appliance appliance to download those URLs that match this pattern.

To cancel the request to recrawl a pattern, click Cancel recrawl request. List format reports display URLs in a flat list. The diagnostic report shows URLs per page. To see more URLs, click More at the bottom of the page. Also, note the value of the Subject attribute in the Details tab.

Check permissions using the WinnHttpCertCfg tool, which you might have to download. To grant the Network Service account access to the certificate, type:. If the public key is in PEM format, you can obtain the base64 encoded text from the certificate. In the address field of an Internet Explorer browser, enter one of the following depending on the type of binding you are using:.

When the system is in use, the file obtains the domain and login information for each authenticated user. Follow steps in this section to complete the configuration process. The system clock of the SAML Bridge host and the system clock of the search appliance must be synchronized to prevent the search appliance from invalidating authentication responses. The search appliance treats an authentication response as invalid if the timestamp of the response is not close to the time of the search appliance system clock.

If you discover problems here, check for network connectivity issues as you would for any two hosts. However, if you do not enable SSL on both the search appliance and SAML Bridge host, secure searches display warnings about redirection to secured sites from non-secured sites. Use the online help that is available from that page for information.

Perform a search of secure content. You should not be prompted to log in. You can now proceed to configure policy ACLs or a connector for authorization. This section contains some troubleshooting tips that apply to authentication. Some general tips for narrowing your problem are:. When you test impersonation see Verifying the SAML Bridge Configuration by accessing one of the following URLs, you are prompted to enter your username and password when you should not be prompted:.

If you enter credentials and are granted access, the cause of this problem can be one of the following:. If you enter credentials but are not granted access, the Kerberos configuration may be incorrect and might have duplicate SPNs configured.

Contact Microsoft Support. There are many reasons why user security can be inconsistent. One method to resolve this problem is as follows:. Although SAML Bridge can also be used to authorize content that resides on web servers, this is no longer a common use for it. If you will be using SAML Bridge for authorization because your environment requires it as described in the Overview , follow steps in this section to meet prerequisites for installing and configuring it.

When SAML bridge is used for authorization, Kerberos must be running on each content server whose content requires authorization. To verify whether Kerberos is being used, you can use tools such as Windows Network Monitor or tcp trace or a browser extension that shows HTTP headers. You can view the headers that result from any communication with the content server. The content server should send the following header when Kerberos is in use.

For example, in the following header, look for the Negotiate header in the server responses. However, because the search appliance requires the authorization service to be specified to allow the basic authentication prompt to be muted, you must properly configure SAML Bridge for authorization. The domain controller that is running Active Directory must meet the following requirements:.

When the search appliance sends an authorization request with a user name, SAML Bridge can generate a Windows token by impersonation. The Network Service that represents the identity of the SAML Bridge Application Pool must now be configured to act as part of the operating system, if it is not already configured that way.

In some environments, you cannot configure a host individually, because the domain controller sets security settings for all hosts in the domain. To configure the search appliance to use SAML for authorization:. Continue to Completing the Configuration Process. This section contains some troubleshooting tips that apply to authorization. This error indicates that the host on which SAML Bridge resides might have an incompatible version of the. NET framework. NET version and determined that it meets the requirements, you can reconfigure the.

When your IIS server is reconfigured to use the specified version of. NET, the following message displays:. This problem indicates a Kerberos configuration error. Check that Kerberos is properly configured, following steps in Content Server Kerberos Prerequisites. Google Search Appliance Documentation. Enabling Windows Integrated Authentication.

For More Information. Enabling Kerberos on the Search Appliance. Locate the Certificate to Use.



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