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Apple Music. YouTube TV. Financial services. Why Verizon. Why Verizon overview. Wireless coverage map. Network awards. Global coverage. Get more. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. I will try that. Thanks i will definitely do that so they can see how often this happens! Pigskin Astronaut. Mine is doing the same. Did you find a solution? What provider do you have? Having the same issue. I just sent support the issue, as mentioned by Comet.
I have done a full shut down, cleared the cache to the phone and the message app, factory reset the phone and had their service team flash the phone. Samsung has not given me any more troubleshooting assistance other than they want me to send them my phone without a spare or temp phone. The support provided by Samsung has been pretty horrible. Is your messaging app no working? Try these fixes Staying in touch isn't easy without your messaging app! How To By John Callaham.
Outages and reception While very uncommon, there is a chance your carrier network is having an outage. More: Common Android issues and how to fix them Restart the phone This is a very common troubleshooting tip. Check your mobile plan. Also read: The best phone plans for every type of user Clear the cache and data Cache data is good for keeping your device snappy. How to clear cache and data on Android: Open the Settings app. Go into Apps. Find the Messages app under See all apps.
Hit Clear Cache. You can also select Clear storage for a clean start. More: How to get mobile data working again Did you recently install any new apps? Reset the network settings. How to reset network settings: Open the Settings app. Select System. Go into Reset options. Tap on Reset settings. Factory reset your phone This is an extreme measure, but it fixes most issues, and it might get your messaging app back in working order.
How to factory reset your Android phone: Open the Settings app. Hit Erase all data factory reset.
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