Windows 7 now does try to install the device, then fails. I then try and install the Presonus driver and I continue to get the same message This is driving me crazy.
Hi, I am having the same issue as Richard, I have followed the directions to uninstall the driver and when I try to reinstall it is recognised when I plug into the usb port but the audiobox driver error appears when I click install driver Any advice is very welcome! I wish that I could be of some help, but I'm having the same issue on Windows 8.
The best answer seems to be to 1- open up a support ticket and hope your problem can be solved or 2- chunk the thing out of the nearest window and make your future hardware purchases from another company.
I myself am still on step 1. Hi all. Don't chuck it out the window just yet fatboy !! I recently opened up a support ticket with a USB box query and the Presonus guys got back in good time with a very supportive, detailed and friendly response. When all else fails - go the support ticket or as my good wife would say - read the instructions before you press any buttons dear!! Hope you solve your problem soon and get your recording happening. Cheers, Cameron. It could be any number of things.
Have you optimized your pc for audio production? Have you disabled wi-fi? Did you install the drivers from the included disc? Or did you download and use the drivers from this site? That being said we cannot help you without a bit more info They'll get you sorted. I am also running windows 8. I may have to go buy an old Tascam 4 track tape recorder. We are having this problem since porting our system to new W10 Dell desktop.
We posted over the software and studioOne worked like a charm. It worked for 1 day. Thumbs down to Presonus. Sort out this Windows 10 problem, please. I recently purchased a HP laptop running Windows 10 64 bit and I purchased a presonus audiobox usb 2x2 after installing studio one 3 I don't get any input signal from the audiobox.
I've been through all of the YouTube tutorials and went through the knowledge base I even tried calling but I have got no help from technical support.
This is a bad product and I wouldn't suggest punching this. I'm very disappointed. In your post you only mention installing Studio One.
Did you actually install the Audiobox drivers? And, if so, did you install the drivers from the included disc? Or did you download and use the latest drivers from this site? Hi my audiobox wont even show up as a playback source or audio device. It did before but dont know why it isnt anymore. Im using a HP touchscreen x64 bit Windows 10 Audiobox usb into a usb 2 port with I tryed the wifi on and off and that didnt help.
I recently bought a new laptop with windows I tried to download the latest audiobox usb driver. First of all, the download always experiences an interruption and I have to resume the download. Then I right click on the installer and click "run as administrator".
I tried this process on 2 different computers and same outcome. I got the driver correctly installed by downloading the installer to my phone, then transferring it to my pc desktop, after which it installed as normal. For some reason it wouldnt get a complete intact download via either of my 2 laptops.
After that my audiobox was working fine, although it took me about an hour to adjust to studio one v2, as i had been used to v1. I have tried PreSonus support and opened a ticket.
I sent the requested analytical info and was told to go to a site that was in no way related to PreSonus. I was then asked to submit all the info again and at that point gave up and went to the internet.
I tried every solution to no avail. I am now throwing the AudioBox USB in the trash and contacting Sweetwater, where I bought it, to alert them that this is junk and they cease selling it. I will tell everyone I know to stay away from this company. Mate, your answer was excellent. I turned off my Wi-Fi on my notebook and now the microphone is working first time I boot.
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